COVID-19 Practice Update

Current situation – 3 June 2022



Dear Client

On 1st June 2022 the UK Health Security Agency stepped down its infection prevention and control measures for seasonal respiratory infection in health and care settings in England for winter 2021 to 2022.  The College of Optometrists has confirmed that optical practices across the UK can move to ‘Green’ phase. As part of the move to Green Phase in Optometry it was advised that some Covid-19 specific Infection Prevention and Control measures can be stopped. E.g. wearing a face covering is optional for asymptomatic visitors to the practice.

We would like to reassure you that the welfare of our patient is our top priority which is why we continue to do all we can to make sure that we look after you and keep you safe.  We believe a safe approach that looks after the needs of everybody remains the best way to reduce the risk of infection and to protect the well-being of you and our staff.

We kindly therefore ask that:

  • You sanitise your hands on arrival at the practice.
  • If you feel unwell or if you or someone in your household have Covid or cold symptoms to not attend your appointment and to reschedule to another date.

Face Coverings

It is optional for asymptomatic non-clinical staff and patients to wear face coverings in the practice.  We have a spare supply of face masks if you wish to wear one and have forgotten to bring one with you, so please just ask.


The College of Optometrists has advised there is no longer a requirement for Optometrists and Dispensing Opticians to wear PPE except in certain circumstances, however our Optometrists and Dispensing Opticians will be happy to wear a face mask if you wish, so please do mention this when you arrive for your appointment.  Slit lamp guards in the consulting room remain in place to give additional protection.

Taking hygiene and your safety seriously

As a specialist eye care practice, we have always taken hygiene seriously adhering to strict clinical guidelines to ensure our practice and equipment remains clean. Both our Optometrists have successfully completed the Association of Optometrist’s certificate in infection control and prevention which has been designed by the Association’s expert clinical team.

  • We disinfect after each and every patient in the consulting rooms, clinical areas and dispensing areas and after each time eyewear is handled.
  • We are carrying out regular disinfecting of high touch points such as door handles and credit card terminal keypads.

Temporary Lunchtime Closure 1 pm – 1.45 pm

The practice will close at lunchtime between 1 pm – 1.45 pm on Monday-Friday to enable us to clean and disinfect the practice in preparation for afternoon clinics.  If this is the only time you can come to the practice then do let us know and we will arrange a suitable time to see you.

With many thanks for your understanding and we look forward to welcoming you at the practice.

Ross Turner